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Cookie Policy

Last updated: September 11, 2026

How Botchi uses cookies and similar technologies on its website and web application.

Sealo S.r.l., Strada Trossi 41, 13871 Verrone (BI), Italy, VAT number IT 02777410024, REA BI-310965 is the controller for the tracking technologies described here.

This policy explains the cookies and similar technologies used on botchi.ai and web.botchi.ai. It should be read together with our Privacy Policy.

1. What cookies are

Cookies are small text files stored by your browser. We also use browser storage for limited purposes such as remembering interface preferences and preserving short-lived navigation state. In this policy, “cookies” includes these similar technologies where relevant.

2. Necessary cookies

Necessary cookies support features you request, protect the service, or remember your privacy choice. They do not require consent and cannot be disabled through our cookie settings.

Cookie or technology
botchi-cookie-consent
Purpose
Remembers whether you accepted or rejected optional analytics.
Duration
6 months
Cookie or technology
botchi-locale
Purpose
Remembers your chosen language across Botchi pages.
Duration
Up to 12 months
Cookie or technology
Authentication and security cookies
Purpose
WorkOS AuthKit and Botchi use these on the web application to keep you signed in, protect sessions, and prevent misuse. Names may vary as the security service is updated.
Duration
According to the duration and renewal of the applicable authentication session
Cookie or technology
Local and session storage
Purpose
Remembers interface preferences and preserves temporary navigation or authentication state.
Duration
Session or until the preference is changed or browser storage is cleared

3. Analytics cookies

Analytics are optional on the public website and remain disabled until you accept them. If enabled, we may use PostHog to understand visits, content performance, acquisition campaigns, calls to action, and whether a visit leads to a registration on a Botchi subdomain.

This may involve the page URL or path, referring page, campaign parameters, browser and device information, approximate location derived from an IP address, interaction events, and a pseudonymous visitor identifier. We do not use this information for third-party advertising or sell it. Analytics identifiers are retained for no longer than 6 months unless a shorter period applies.

Cookie or technology
botchi-analytics-id (local storage)
Purpose
Distinguishes consenting visitors without creating a PostHog person profile.
Duration
Up to 6 months
Cookie or technology
botchi-analytics-session (session storage)
Purpose
Keeps first-touch source and campaign attribution during the current browsing session.
Duration
Browser session
Cookie or technology
ph_botchi_landing (local storage)
Purpose
Stores the consenting visitor and session identifiers and analytics settings. Cleared when consent is withdrawn; visitor identity rotates after up to 6 months.
Duration
Up to 6 months

Botchi also records server-side product and reliability events when signed-in users operate the service. Those events do not depend on optional browser cookies and are described in the Privacy Policy.

After consent, PostHog also captures clicks and form interactions, scrolling, page exits, browser errors and loading performance. Heatmaps aggregate clicks and scrolling. Session replay reconstructs navigation from the public page, mouse movements and interactions, with form values and editable text masked. We do not record console logs, request headers or bodies, or third-party iframe contents. Withdrawing consent stops recording and clears optional analytics storage.

4. Your choices

On your first visit, you can accept all cookies, reject optional cookies, or customize your choice. Optional analytics remain off until you give consent. Rejecting analytics does not prevent you from using the website or creating an account.

You can change or withdraw your choice at any time using Cookie settings in the website footer. Withdrawing consent stops future optional browser analytics; it does not change processing that occurred lawfully before withdrawal. You can also delete cookies in your browser settings.

We ask again after 6 months, or sooner if the technologies or purposes change enough to require a new choice.

5. AI provider choices and third-party services

Choosing an AI model or provider does not mean accepting analytics cookies. Processing content submitted to AI features is distinct from browser cookie and storage access and follows the Privacy Policy and feature settings.

Links may take you to services such as WorkOS or Stripe. When you visit a third party's own page, its cookie and privacy policies apply to that page.

6. Collected data and rights

Events collected after consent may be sent to the analytics provider. Expiry of a browser identifier and deletion of received events are separate operations. Purposes, recipients, transfers, retention criteria, and personal data rights are described in the Privacy Policy. You may exercise rights and complain to the competent authority without accepting analytics.

7. Contact

For questions about this policy or your privacy choices, contact hello@botchi.ai.